OnStar vehicle information cannot be refreshed

time：2024-11-04 16:02:39 Smart Hardware

Why can't OnStar refresh the car condition?

OnStar APP cannot refresh the car condition, which may be caused by the following reasons:

1. Mobile phone signal problems: Weak signal, interference, or no signal may affect the refresh.

2. Mobile phone device problems: whether the mobile phone is in arrears and is shut down, whether the data can be used normally, whether it is in airplane mode, low power mode, etc.

3. Signal interference: Avoid the signal being interfered by other obstacles, such as the magnetic field near the GPS antenna, mountains and tall buildings, which will obscure the satellite signal.

4. Time setting problem: Re-set the time of the APP and the device, so as not to be unable to return the vehicle condition due to inaccurate time, time difference and other factors.

5. Return interval setting: Set the return interval to be smaller, so that the device can send back vehicle condition information in a shorter time, and it is recommended to set the return interval to 5 seconds.

If the above methods still fail to solve the problem, it is recommended that users contact the official customer service in time to solve the problem.

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