time:2024-10-20 08:02:53 Tech Trends
Ruijie Cloud Classroom cannot be connected to the cloud host
Ruijie Cloud Classroom cannot connect to the cloud host due to the following reasons:
1. Network connection issues: It could be that the IP address is set incorrectly or the network adapter is not configured correctly. You can manually set the IP address and reconnect to Ruijie.
2. Firewall problem: If the virtual machine has a firewall turned on, you need to make sure that the firewall allows Ruijie devices to connect. You can try disabling the firewall or adding a rule.
3. USB device connection problem: It may be that the USB flash drive is damaged or not inserted properly. Replace the USB flash drive device and try to connect it again.
4. Client login problem: The administrator password may be set incorrectly or the server cannot be authenticated. You can try reinstalling the NIC or modifying the NIC mode.
5. Ruijie equipment problem: If the above methods cannot solve the problem, it may be that the Ruijie equipment itself is faulty. You can try to restart the device or contact the manufacturer's customer service for further troubleshooting and processing.
In general, it is necessary to investigate the above possible causes one by one, find the specific problem and deal with it accordingly.
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