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Genshin Impact PC can't start with a black screen and a white screen

time：2024-10-04 08:02:24 Tech Trends

The Genshin Impact emulator can't be opened, how to deal with the black screen on the PC side of Genshin Impact

 The Genshin Impact simulator won't open

Problem 1: The version of this file is not compatible with the version of Windows that is running

The performance of the device is low, and the configuration does not meet the minimum requirements. There may be situations such as it cannot be opened and cannot be started, black screen, and stuck.

PS: Windows 7 OS needs to reach Windows 7 Service Pack 1 version (Patch Pack SP1) to support the game.

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